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Privacy Policy

Black Cat Fireworks Ltd is committed to protecting your privacy. For more information please see the policy below :

 

This Privacy Policy explains our data processing practices and your options regarding the ways in which your personal data is used. If you have any requests concerning your personal information or any queries with regard to our processing please contact us at:

 

Head Office:  Black Cat Fireworks Ltd, Standard Drive, Crosland Hill, Huddersfield, HD4 7AD

E-mail: internet@blackcatfireworks.co.uk

Customer Services: 01484 640640

 

Black Cat Fireworks may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

 

Information collected

 

Information you give us

 

Black Cat Fireworks Ltd collects the details provided by you when ordering and at registration, together with information we learn about you from your use of our service and your visits to our web site, this information is used to continually improve your shopping experience at www.blackcatfireworks.co.uk.

 

We use the information to handle orders, deliver products, process payments, communicate with you about orders, products, competitions, promotional offers and update our records. We also collect information about the transactions you undertake including part details of payment cards used. For data protection reasons and your security we do not store full card details, only the last four digits. We may use your information to verify your identity and prevent or detect fraud. In performing these checks your information may be disclosed to credit reference agencies, who may keep a record of that information. This is not a credit check and your credit rating will be unaffected.

 

Automatic information

 

For your privacy and security whenever you interact with us, we use session cookies to keep track of you whilst you navigate our website. A cookie is a small file which asks permission to be placed on your computer hard drive. These cookies will be deleted from your computer when you close your browser (which means none of your personal information is stored on your computer).  A cookie in no way gives us access to your computer or nay information about you, other than the date you choose to share with us.

 

We may use Google analytics to monitor traffic and customer journeys through our website, this information will be held on a secure server with restricted password protected access. Google analytics tracking (and most web tracking software) uses session cookies in order to provide meaningful reports about website visitors. The web applications can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Google analytics cookies do not collect personal data about our website visitors. Google analytics uses cookies to define user sessions and sets or updates cookies only to collect data required for the reports.

 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

E-mail Communications

 

From time to time, we may contact you by e-mail, phone or fax. We may use the information to customize the website according to your interests and to understand your needs and provide you with a better service. To help us make e-mails more useful and interesting for you, we often receive a confirmation when you open e-mail from blackcatfireworks.co.uk, if your computer supports such capabilities. If you do not want to receive e-mails from Black Cat Fireworks Ltd, please unsubscribe using the link at the bottom of each e-mail.

 

Disclosures of your information

We will never pass your personal information to anyone else, except where we have your permission or are required or permitted to do so by law, for any successors in title to our business and suppliers that process personal information on our behalf both in the UK and abroad. We may also use and disclose information in aggregate to send you promotional information about third parties which we think you may find interesting for marketing and strategic development purposes.

 

Security of your information

We will take reasonable technical and organisational precautions to prevent loss, misuse or alteration of your personal information.

 

We store all the personal information you provide on our secure servers. All electronic transactions you make or receive from us will be encrypted (using Secure Sockets Layer (SSL) software)

 

Provision of information

You may instruct us to provide you with any personal information we hold about you under the Data Protection Act 1998 by requesting this in writing, via the methods below*:

E-mail to: internet@blackcatfireworks.co.uk

Post to: Web Privacy Policy, Marketing Department, Black Cat Fireworks Ltd, Standard Drive, Crosland Hill, Huddersfield, HD4 7AD

 

*Please note we require 3 forms of proof of identity and address, such as a current passport, driving license and a recent utility bill. There is an administrative charge of £10 for providing this information.

 

If you believe that any information we are holding on you is incorrect or complete, please write to our email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.