How to Order
Why not buy fireworks online today, with our secure online payment - you can have peace of mind and fantastic fireworks delivered to your door - hassle free - next day!
Making a purchase is safe, secure and could not be easier
- Just browse our online firework shop
- 'Add' items that you wish to buy to the shopping basket
- After you have finished your selection ,and decided what fireworks you want, click on 'Checkout'
- Select your delivery area and preferred delivery date from the calendar displayed
- Enter your details
- Select your payment method
- Place your order
Age restriction
The law in the UK states that you must be aged 18 or over, to legally buy fireworks. Black Cat Fireworks are committed to promoting the safe and legal sale of fireworks. When delivery is attempted, we cannot leave fireworks in the possession of any person who is under the age of 18 and Proof of ID may be required should we suspect that the person is under the age of 18 (Think 21 policy). On delivery, if no one age 18 or over is present, the firework goods will be returned to Black Cat Fireworks and you will be required to pay for the re-delivery of your firework order.
Payment
All prices are stated in pounds sterling and inclusive of VAT at 20.0%. We accept payment via Visa, MasterCard and Paypal. The price of an item does not include the delivery charge, which will depend on the delivery method and day you choose, which is calculated and displayed in a calendar at the checkout and is also detailed below. We do not accept payment from cards registered outside the UK. Payment will be taken at point of order. Please note by selecting “Pay by Phone” at checkout you can place your order online and pay over the phone, if you prefer, by calling 01484 640640
Payment Security
For your security buying fireworks online we use PayPal and Sage Pay (Secure checkout provider) which uses Secure Socket Layer (SSL) technology, and 3rd Man (Credit card fraud prevention provider). Your credit/debit card details will be encrypted by the Black Cat Fireworks Ltd Site to minimise the possibility of unauthorised access or disclosure. Once we receive your personal information we store this on secure servers and we do not store your credit card details. If you have any concerns over our security policy please feel free to contact us.
Delivery
We deliver to both business and private addresses. When a delivery of fireworks is attempted, we require a signature and cannot leave fireworks in the possession of any person who is under the age of 18 (Proof of ID may be required). If no signature is obtained the goods will be returned to Black Cat Fireworks Ltd and you will be required to pay for the re-delivery of your order
The delivery charge will depend on the delivery method and day you choose, which is calculated and displayed in a calendar at the checkout and is also outlined below:
- Next Day* delivery on firework orders over £250 delivery is FREE within England, Wales and Scotland (Excluding Highlands and UK offshore**) courier delivered Mon – Fri between 8am - 6pm
- Next Day* firework delivery to England, Wales and Scotland (Excluding Highlands and UK offshore**) is £15 courier delivered Mon – Fri between 8am - 6pm
- Saturday firework delivery before noon is available at £45, again courier delivered, see delivery information for more details.
- Collection of firework order in person from our Huddersfield site is FREE (In this instance, select this option at checkout, place your order online and call 01484 640640 to arrange a collection date.)
*Next day - Orders and payments received and approved before 10am Mon-Thurs will be delivered the following working day. Orders received after 10am will be delivered a day later. e.g an order placed before 10am on a Monday will be delivered on Tuesday, an order placed after 10am on Monday will be delivered on Wednesday. See delivery information for more details.
(**Delivery of fireworks to the Scottish Highlands and UK offshore, and will take approx 2 days longer)
Please note we only deliver fireworks to addresses within England, Scotland and Wales. (We can not deliver to Northern Ireland as the sale of fireworks is banned by law). We do not provide delivery of fireworks to the Channel Islands.
Order Confirmation
After placing your order it will be processed and must pass our stringent security and fraud checks, but is not confirmed until you receive a confirmation of despatch e-mail.
Contact us
If you have any queries or need to contact us please email us using the link on Contact Us or using the details below:
Black Cat Fireworks Ltd,
Standard Drive,
Crosland Hill,
Huddersfield,
West Yorkshire,
HD4 7AD
Phone: 0148 640640
Fax: 01484 658039
Email: internet@blackcatfireworks.co.uk
Cancellation of order
At Black Cat Fireworks Ltd we want you to be delighted every time you shop with us. Occasionally though, we know you may want to cancel or return fireworks. You have the right to cancel your order up to 7 working days following the receipt of your order, by contacting us in writing, via the following methods (we regret we cannot accept cancellations by telephone) :
E-mail to:
internet@blackcatfireworks.co.uk
Post to:
Cancelled Web order,
Marketing Department,
Black Cat Fireworks Ltd,
Standard Drive,
Crosland Hill,
Huddersfield,
HD4 7AD
Once Black Cat Fireworks have received your notification to cancel the order, in writing, (please allow 2-3 days for this) a member of our customer service team will call you to arrange a specialist carrier collection. Due to the nature of our product, in order to return a firework, you will have to pay a return collection charge of £20.
Refund policy
If you are entitled to a refund, we will aim to provide this within 7 days, via the payment method used at point of order. Please see our Terms & Conditions for more details.
Defective items
If you consider your firework to be defective in any way, please notify us immediately in writing using the details at contact us On receipt of your complaint a member of our customer service team will call you to discuss the matter accordingly.
Privacy Policy
Black Cat Fireworks Ltd is committed to protecting your privacy and we will not disclose your information to third parties except where we are required to do so by law. For more information please see our Privacy policy
Terms & Conditions
Please see our Terms & Conditions for more information
