Delivery information, Terms and Conditions

Why not order today, with our secure online payment - you can have peace of mind and fantastic fireworks delivered to your door - hassle free - next day!

FREE DELIVERY ON ORDERS OVER £250
If you spend over £250 online, next day delivery within the mainland UK is free!
We are only able to accept orders from mainland UK (excluding Northern Ireland) and all of our prices are stated in pounds sterling inclusive of VAT.

Age restriction

The law in the UK states that you must be 18 years of age or older, to legally buy fireworks.
Black Cat Fireworks are committed to promoting the safe and legal sale of fireworks.
We regret that we cannot leave fireworks in the possession of any person who is under the age of 18.
Proof of ID may be required should we suspect that the person is under the age of 18.
When delivery is attempted, if no one age 18 or over is present, the goods will be returned to Black Cat Fireworks and you will be required to pay for the re-delivery of your order.

Payment

We accept payment by Visa, Mastercard and Maestro. Payment will be taken at point of order and you will receive an e-mail confirming this. All payments will be taken in pounds sterling and are inclusive of VAT

Delivery

We provide a fast and efficient delivery service and use only the most reliable couriers to help us achieve this. We deliver throughout the UK (excluding Northern Ireland).(When placing your order please select one of the following delivery options from the drop down box at checkout.)

Next day * Delivery

Weekdays between the hours of 8am and 6pm
Available to both business and private addresses
Mainland UK - £15
Scotland (ex Highlands) - £20
Cornwall/Gwynedd, Dyfed & Powys - £20

Saturday Delivery

Before noon
Available to both business and private addresses
Mainland UK - £45
Scotland (ex Highlands) - £50
Cornwall/Gwynedd, Dyfed & Powys - £50

Free Collection From Our Huddersfield Site

No delivery costs are incurred if your order is collected in person Once your order has been received and processed you will receive an e-mail confirming your order details and delivery date.

* Next Day delivery service

Returns & Refunds

If upon receipt of your goods you are not entirely satisfied, we will be happy to provide you with a full refund, providing the goods are returned to us in good condition. Should our products not reach you in perfect condition we will resolve the matter quickly and efficiently. When possible will we send you an identical replacement or a product that is of equal or greater value to that of the original product.

Cancellation Policy

If you change your mind, after placing an order, you may cancel your order on the same day of receiving your e-mail confirmation. You must cancel your order by telephone. We will aim to provide a refund within 7 days. If your order has already been dispatched you will be liable to pay for the full delivery of the product.

Privacy

Black Cat Fireworks Ltd do not disclose buyers' information to third parties. Customers will periodically be sent details of any special offers, latest news and new products etc. Should you wish to opt out of this mailing list please contact us.

Security

All sensitive customer information is automatically encrypted. The information is protected by SSL with an encryption key length of 128 bits - the highest level commercially available. Once we receive your personal information we store this on secure servers and we do not store your credit card details.We use Actinic and HSBC - one of the World's largest financial services providers, to process your card payments. If you have any concerns over our security policy please feel free to contact us.